Job Title: Modality Performance Manager – MRI
Remote
Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.
Job Overview/Summary:
The Modality Performance Manager (MPM) will lead and implement the Service Support Strategy specific to MRI magnets, ensuring that business results align with expectations. The MPM will oversee the North America Magnet Fast Response Team (MR-FRT), collaborating with sales, marketing, and leadership to analyze performance, manage upgrades, and spearhead continuous improvement initiatives.
Responsibilities:
- Manage the North America Magnet Fast Response Team (MR-FRT) for magnet recovery, outcome decisions, and system installation approvals.
- Partner with sales and marketing to manage MRI install base activity for upgrades and magnet service support.
- Analyze data and report results to leadership on business financials, including helium consumption and overall magnet health.
- Lead North America magnet projects focused on continuous improvement, such as remote service and connectivity.
- Control and provide direct policies and procedures specific to North America magnet FRT support.
Primary Skills:
- Leadership and management of cross-functional teams.
- Strong communication and presentation skills at all levels, from field service engineers to executive leadership.
- Ability to analyze data and drive improvements in financial and operational performance.
Secondary Skills (Good to Have):
- Experience in remote service and connectivity projects for medical devices.
- Familiarity with MRI install base management and magnet recovery initiatives.
Qualifications:
- Associate's Degree required; a 4-year technical degree is preferred.
- 5+ years of experience servicing applicable modality equipment, with 10 years preferred.
- Ability to travel 50% or more nationally.
- Ability to meet minimum physical, cognitive, and environmental job requirements with or without accommodation.
Benefits/Perks:
- Competitive compensation package.
- Leadership role in innovative MRI service projects.
- Opportunity to work with a dynamic, cross-functional team.
Application Instructions:
Interested candidates should apply by submitting their resume and cover letter detailing their experience and qualifications for the role.
