Job Title:
IAM Saviynt Operations Lead (Remote)
Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.
Job Overview/Summary:
We are seeking a Saviynt Operations Lead to manage Identity and Access Management (IAM) operations. The ideal candidate will have a strong background in Saviynt or SailPoint IGA solutions, incident management, and continuous improvement. The role involves coordinating with various teams for issue resolution, managing configurations, and supporting enhancements, with a focus on ensuring efficient IAM operations.
Responsibilities:
- Analyze and resolve incidents escalated by the Level 2 support team
- Manage IGA configurations and policies
- Coordinate with vendor support teams to troubleshoot and resolve product issues
- Resolve complex incidents related to application integrations
- Collaborate with client teams for change management and perform necessary changes in the IGA platform
- Communicate with third-party vendors to resolve infrastructure-related issues
- Conduct problem management and root cause analysis for recurring and complex issues
- Support enhancements with allocated monthly hours for continuous improvements
- Identify and implement automation and continuous improvement initiatives
Primary Skills:
- Strong experience with Saviynt or SailPoint IGA platforms
- Expertise in Identity and Access Management (IAM) and Identity Governance
- Experience in Operations and Incident Management
Secondary Skills (Good to Have):
- Knowledge of integration with third-party applications and systems
- Familiarity with change management and incident management processes
- Strong communication and collaboration skills
Qualifications:
- Proven experience in IAM, with a focus on Saviynt or SailPoint IGA solutions
- Ability to troubleshoot complex issues and provide timely resolution
- Experience with vendor management and coordination for product-related issues
- Strong analytical and problem-solving skills
Benefits/Perks:
- Long-term remote contract
- Opportunities for career growth and continuous learning
- Collaborative work environment with global teams
Application Instructions:
Please submit your resume and a cover letter detailing your experience with Saviynt or SailPoint IGA platforms, IAM operations, and incident management.
