Job Title: Enterprise ServiceNow Architect
Location: Atlanta, GA; Dallas, TX; Houston, TX; New York City, NY; Chicago, IL
Location: Atlanta, GA; Dallas, TX; Houston, TX; New York City, NY; Chicago, IL
Company Overview: Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.
Job Summary: This is a client-facing role in the Center of Excellence (COE) Organization, serving as a hub for deep expertise driving business growth. The Enterprise ServiceNow Architect will work closely with clients, partners, and Capgemini business units to identify digital transformation opportunities. The role involves understanding clients' business needs, identifying how Capgemini offers can address those requirements, shaping and scoping opportunities, and ensuring delivery matches client expectations.
Responsibilities:
Collaborate with clients, partners, and Capgemini business units to identify and address digital transformation opportunities.
Understand client business needs and match them with Capgemini solutions.
Identify, shape, scope opportunities, create proposals, solutions, pricing, and write Statements of Work.
Participate in project delivery to provide expertise and ensure solutions are delivered as designed.
Monitor market trends and develop business cases for enhanced capabilities/services.
Provide thought leadership and engage in publishing white papers, articles, podcasts, and participate in industry conferences.
Act as an expert in Red Team to address critical issues for key accounts.
Collaborate with clients, partners, and Capgemini business units to identify and address digital transformation opportunities.
Understand client business needs and match them with Capgemini solutions.
Identify, shape, scope opportunities, create proposals, solutions, pricing, and write Statements of Work.
Participate in project delivery to provide expertise and ensure solutions are delivered as designed.
Monitor market trends and develop business cases for enhanced capabilities/services.
Provide thought leadership and engage in publishing white papers, articles, podcasts, and participate in industry conferences.
Act as an expert in Red Team to address critical issues for key accounts.
Primary Skills:
Experience working with C-level and Executive level Business and IT Stakeholders.
Clear vision on market trends and direction.
Advanced analytical, problem-solving, and critical thinking abilities.
Track record of delivering complex engagements.
Excellent time management and organizational skills.
Excellent listening, written, verbal communication, presentation, and facilitation skills.
6+ years of ServiceNow experience.
12+ years of consulting experience.
Ability to articulate technology choices and solution design decisions to clients.
Comfortable facilitating group discussions and leading client strategy and design activities.
Flexible approach to working hours and locations; willing to work nationally and potentially internationally.
Experience working with C-level and Executive level Business and IT Stakeholders.
Clear vision on market trends and direction.
Advanced analytical, problem-solving, and critical thinking abilities.
Track record of delivering complex engagements.
Excellent time management and organizational skills.
Excellent listening, written, verbal communication, presentation, and facilitation skills.
6+ years of ServiceNow experience.
12+ years of consulting experience.
Ability to articulate technology choices and solution design decisions to clients.
Comfortable facilitating group discussions and leading client strategy and design activities.
Flexible approach to working hours and locations; willing to work nationally and potentially internationally.
Secondary Skills:
In-depth understanding of the ITIL framework; certification preferred.
ServiceNow Implementation Specialist Certification in at least two areas (ITSM, ITOM, ITBM, CSM, HR, SecOps, IRM).
ServiceNow Certified System Administration Certification.
ServiceNow CMA (Certified Master Architect) preferred.
In-depth understanding of the ITIL framework; certification preferred.
ServiceNow Implementation Specialist Certification in at least two areas (ITSM, ITOM, ITBM, CSM, HR, SecOps, IRM).
ServiceNow Certified System Administration Certification.
ServiceNow CMA (Certified Master Architect) preferred.
Qualifications:
Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
Strong understanding of the cost drivers in systems delivery and operations and the commercial consequences of technical decisions.
Ability to develop productive client relationships and identify opportunities for new business.
Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
Strong understanding of the cost drivers in systems delivery and operations and the commercial consequences of technical decisions.
Ability to develop productive client relationships and identify opportunities for new business.
Equal Opportunity Statement: Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
