Job Title: Rubika Engineer
Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.
Job Overview/Summary:
We are seeking a talented and experienced Rubika Engineer to join our team and help deliver exceptional solutions to our clients. If you're passionate about technology, problem-solving, and optimizing customer communications, we want to hear from you.
Responsibilities:
Implement and configure Rubika CCM solutions.
Develop and personalize document composition.
Enable omnichannel delivery for optimized customer communications.
Automate workflows to streamline processes.
Enhance customer experience through tailored communication solutions.
Integrate Rubika solutions with enterprise systems.
Analyze and report on CCM performance metrics.
Troubleshoot and support Rubika implementations.
Primary Skills:
Experience with Rubika solutions, including implementation, configuration, and support.
Strong understanding of customer communication management (CCM) processes.
Document generation and workflow automation expertise.
Experience with template development and configuration within a CCM platform.
Secondary Skills (Good to Have):
Familiarity with enterprise system integrations.
Experience with analytics and reporting tools.
Strong problem-solving and troubleshooting skills.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
Proven experience working with Rubika solutions.
Excellent communication skills and the ability to work with both technical and non-technical stakeholders.
Ability to manage multiple priorities and deliver on deadlines in a fast-paced environment.
Benefits/Perks:
Competitive salary and benefits package.
Opportunities to work on innovative projects.
Collaborative and inclusive work environment.
Professional development and career growth opportunities.
Application Instructions:
Submit your updated resume and a cover letter detailing your experience with Rubika solutions to [Insert Contact Information].