Job Title: Production Support Consultant
Location: Sunnyvale, CA or Austin, TX
Location: Sunnyvale, CA or Austin, TX
Company Overview:
Pulivarthi Group is a leader in providing top-tier staffing and IT technology solutions. We offer innovative and efficient services tailored to meet our clients' unique needs across various industries, including healthcare, finance, and government. With operations spanning the United States, Canada, and Mexico, we combine expert talent with cutting-edge technology to deliver exceptional results.
Pulivarthi Group is a leader in providing top-tier staffing and IT technology solutions. We offer innovative and efficient services tailored to meet our clients' unique needs across various industries, including healthcare, finance, and government. With operations spanning the United States, Canada, and Mexico, we combine expert talent with cutting-edge technology to deliver exceptional results.
Job Overview:
We are seeking a highly skilled and experienced Production Support Consultant to join our team in either Sunnyvale, CA, or Austin, TX. The ideal candidate will have a strong background in production support with a focus on analytical problem-solving, automation, and the ability to debug Java and Spring Boot applications.
We are seeking a highly skilled and experienced Production Support Consultant to join our team in either Sunnyvale, CA, or Austin, TX. The ideal candidate will have a strong background in production support with a focus on analytical problem-solving, automation, and the ability to debug Java and Spring Boot applications.
Key Responsibilities:
Production Support: Provide support for various New Product Introduction (NPI) applications running in production environments.
User Collaboration: Work closely with business users to support and unblock them, ensuring the continuous flow of business operations.
Root Cause Analysis: Identify the root causes of bottlenecks and issues occurring in live environments, and develop solutions to mitigate these problems.
Proactive Monitoring: Ensure the performance, quality, and responsiveness of applications through proactive monitoring and problem-solving.
Hot Fixes: Implement small fixes or hot fixes to maintain business continuity without significant disruption.
Automation: Write utilities and automate support processes to reduce manual efforts in production monitoring and issue resolution.
Production Support: Provide support for various New Product Introduction (NPI) applications running in production environments.
User Collaboration: Work closely with business users to support and unblock them, ensuring the continuous flow of business operations.
Root Cause Analysis: Identify the root causes of bottlenecks and issues occurring in live environments, and develop solutions to mitigate these problems.
Proactive Monitoring: Ensure the performance, quality, and responsiveness of applications through proactive monitoring and problem-solving.
Hot Fixes: Implement small fixes or hot fixes to maintain business continuity without significant disruption.
Automation: Write utilities and automate support processes to reduce manual efforts in production monitoring and issue resolution.
Required Qualifications:
Must be located within commuting distance of Sunnyvale, CA, or Austin, TX, or be willing to relocate to these areas.
BS or MS Degree in Computer Science, Computer Engineering, Software Engineering, or a related field.
Minimum of 6 years of experience in production support.
Strong analytical skills to identify root causes and solve problems efficiently.
Experience in debugging Java (preferably Full Stack) and Spring Boot applications.
A mindset focused on automation to improve efficiency in production monitoring and issue resolution.
Must be located within commuting distance of Sunnyvale, CA, or Austin, TX, or be willing to relocate to these areas.
BS or MS Degree in Computer Science, Computer Engineering, Software Engineering, or a related field.
Minimum of 6 years of experience in production support.
Strong analytical skills to identify root causes and solve problems efficiently.
Experience in debugging Java (preferably Full Stack) and Spring Boot applications.
A mindset focused on automation to improve efficiency in production monitoring and issue resolution.
Equal Opportunity Statement:
Pulivarthi Group is an equal opportunity employer committed to building a diverse and inclusive culture. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
Pulivarthi Group is an equal opportunity employer committed to building a diverse and inclusive culture. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
