Job Title: Oracle CC&B Functional Analyst
Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.
Job Overview/Summary:
Pulivarthi Group is seeking an experienced Oracle CC&B Functional Analyst to join our IT Customer Care Department for a CC&B upgrade initiative. This role involves designing and developing solutions that leverage Oracle CC&B's base functionality while ensuring seamless collaboration between business and technical teams. The ideal candidate will play a pivotal role in refining requirements, designing solutions, and contributing to a successful upgrade implementation.
Responsibilities:
- Design and develop solutions for Oracle CC&B, leveraging its base functionality.
- Use business process understanding to propose non-custom solutions.
- Collaborate with the team to implement key initiatives for the CC&B upgrade.
- Act as a liaison between business and technical teams to refine requirements and design effective solutions.
- Develop and maintain a requirements traceability matrix to ensure comprehensive tracking of all requirements.
- Ensure all deliverables are properly documented and consistently updated.
Minimum Requirements:
- Proven experience in Oracle Customer Care and Billing (CC&B) systems, including upgrades.
- Strong understanding of business processes and the ability to propose non-custom solutions.
- Excellent communication and collaboration skills to work with both business and technical teams.
- Demonstrated experience in developing and maintaining requirements traceability matrices.
- Strong organizational skills with a focus on documentation and attention to detail.
Benefits/Perks:
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- Collaborative and innovative work environment.
