Diabetes Patient Navigator

Job Title: Diabetes Patient Navigator

Company Overview:

Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States and Canada, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.

Job Overview/Summary:

The Diabetes Patient Navigator will play a key role in supporting patients at therapy initiation and throughout their treatment journey. This role focuses on patient engagement, medication adherence support, education, and collaboration with healthcare providers to ensure a seamless and positive experience for individuals managing diabetes.

Responsibilities:

• Provide personalized patient engagement from therapy initiation through ongoing treatment.

• Assist with adherence and respond to questions about medication, therapy, and patient needs.

• Deliver education, support, and training to healthcare providers and patients on on-label product administration and treatment.

• Handle initial inquiries and address basic reimbursement questions.

• Identify, gather, and document field-generated HCP insights to support innovative medical strategies while complying with corporate and industry policies.

• Demonstrate expertise in disease state, product knowledge, and the broader treatment landscape.

• Engage with target customers, including advocacy groups, in various settings such as offices and conferences.

• Provide timely follow-up to healthcare provider questions and requests.

• Educate and promote the use of client resources to optimize patient experience and care.

• Collaborate with commercial and medical counterparts within the assigned territory.

Primary Skills:

• Strong interpersonal and communication skills.

• Expertise in diabetes education and patient support.

• Ability to engage effectively with healthcare providers and patients.

• Strong understanding of reimbursement basics and patient resource navigation.

Secondary Skills (Good to Have):

• CDCES certification highly preferred.

• Experience collaborating with cross-functional commercial and medical teams.

• Familiarity with pharmaceutical industry practices.

Qualifications:

• Bachelor’s degree required.

• Clinical background required (LPN, RD, RN, PharmD, RPH, etc.).

• Minimum 2 years of diabetes education experience within patient support teams.

• Pharmaceutical industry experience highly preferred.

• Professional and proactive demeanor.

• Excellent written and verbal communication skills.

Benefits/Perks:

• Competitive compensation package.

• Comprehensive health and wellness benefits.

• Opportunity to work with leading healthcare professionals and industry experts.

• Career growth and professional development support.

Equal Opportunity Statement:

Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.