Job Title: Clinical Quality Specialist
Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.
Job Overview/Summary:
The Clinical Quality Specialist will support the internal review and classification of incident reports, ensuring accurate documentation, timely escalation of critical incidents, and communication to relevant collaborators. This role plays a key part in maintaining a high standard of clinical quality and safety.
Responsibilities:
-
Review and classify internal incident reports through the internal ticketing system
-
Ensure accurate data entry reflecting all included information in the incident report
-
Escalate critical incidents to appropriate collaborators based on defined criteria
-
Verify notification and response to critical incidents were properly executed
-
Develop data reports and visual analytics to support risk reduction decisions
-
Present findings to the Director of Clinical Quality
-
Support internal communications regarding incident reporting processes
-
Provide weekly status updates on task completion and efficiency barriers
-
Assist with Clinical Quality administrative tasks
-
Report any violations of company policies or code of conduct
Primary Skills:
-
Proficiency in Microsoft Suite
-
Proficiency in G Suite, especially Google Sheets
-
Effective time management and multi-tasking abilities
-
Ability to follow written instructions and use software tools
-
Strong interpersonal, verbal, and written communication skills
-
Strong organizational skills and attention to detail
Secondary Skills (Good to Have):
-
Familiarity with clinical or healthcare administrative tasks
-
Comfort working with data and generating basic analytics or visualizations
-
Basic knowledge of incident management or quality assurance practices
Qualifications:
-
High School Diploma or equivalent
-
Actively pursuing a degree in Healthcare Administration or a related field
-
1+ year of general work experience
Benefits/Perks:
-
Competitive salary
-
Health, dental, and vision insurance
-
Paid time off and holidays
-
Career development opportunities
-
Supportive and collaborative work environment
Equal Opportunity Statement:
Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
