Job Title: Customer Service Representative (@ Hospital)
Company Overview:
Pulivarthi Group is a premier global provider of staffing and IT technology solutions, renowned for delivering exceptional services tailored to each client's unique needs. With a steadfast commitment to excellence, we merge expertise with innovation, ensuring cost-effective solutions of the highest quality. Our diverse client base spans healthcare, finance, government, and beyond, reflecting our adaptability and proficiency across industries. Operating in the United States, Canada, and Mexico, we pride ourselves on aligning with clients' cultures, deploying top-tier talent, and utilizing cutting-edge technologies. Pulivarthi Group stands as a beacon of reliability, efficiency, and innovation in the realm of staffing solutions.
Job Overview/Summary:
Are you looking to be part of a supportive team that offers the resources to push your career forward? If so, we would love to connect with you! An Animal Hospital in Cedar Rapids, IA is seeking a Client Service Representative to join their one-of-a-kind practice. This facility offers advanced dentistry and surgery in addition to excellent preventive medicine.
Responsibilities:
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Create a welcoming atmosphere for clients and coworkers
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Answer inbound calls and direct them as needed
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Make outbound calls to follow up with clients
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Assist team members in various projects
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Maintain stock in the clinic lobby
Primary Skills:
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Excellent communication and interpersonal skills
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Strong organizational abilities
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Ability to handle multi-line phone systems
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Customer-first attitude
Secondary Skills (Good to Have):
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Experience in a veterinary or healthcare setting
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Familiarity with scheduling or medical records software
Qualifications:
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High school diploma or equivalent
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Previous customer service experience preferred
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Comfortable working in a fast-paced environment
Benefits/Perks:
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Competitive starting wage
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Medical, Dental & Vision insurance
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401(k) plan
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Life and Long-Term Disability insurance
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Short-Term Disability and supplemental insurance
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Access to Lyra Health and Headspace
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Opportunity to teach and mentor
Equal Opportunity Statement:
Pulivarthi Group is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
